Contact us : info@propaceng.com / + 91 9394742416

Shipping & Delivery Policy

Any shipping and delivery matters are governed by this policy ("Shipping & Delivery Policy")

1. Delivery charges

a. You will be shown the delivery charges due for each order prior to making a payment. We work with logistics providers to provide you with the best possible rates, where applicable.

2. Dispatch time

Please allow 3 - 4 working days post your placement of order for the date of shipment to be confirmed by us. Though we try to stick to the delivery schedule as discussed in our quotation, a reasonable deviation is the accepted norm in this industry.  

3. Delivery time

The delivery time will be intimated to you by email / phone within 5 working days for domestic shipments from the date of dispatch within India. Deliveries will be made to the address provided by you at the time of the order.

Though we endeavor to ensure that the shipment reaches you in time, there may be delays due to unforeseen circumstances.

4. Damaged / Defective goods

If the goods you receive are damaged or defective or not matching your order, you will be required to intimate us about such cases within 24 hours of delivery. Please refer to our Returns & Exchange policy for more details.

5. Product Returns

The shipping costs incurred for the return of any item(s) will be borne you. Please refer to our Returns & Exchange policy for more details.